Waves Coffee Co - Social Media Management

WAVES COFFEE CO

Waves Coffee Co is a Yorkshire-based coffee supplier known for their expertly roasted blends, barista training, and hands-on support for local coffee businesses.

I began working with Waves in 2024 to help grow their brand presence and community connection through consistent, story-led content

SOCIAL MEDIA MANAGEMENT

I managed their Facebook and Instagram accounts with the goal of strengthening brand identity, showcasing products in action, and fostering local engagement.

Key responsibilities included:

  • Creating visually engaging reels and behind-the-scenes content

  • Planning content around local events and coffee moments

  • Sharing user testimonials, coffee aesthetics, and barista training highlights

  • Managing a varied content mix across coffee education, storytelling, and promotions

APPROACH

Waves’ content strategy was designed to mirror the warmth and quality of the brand:

  • Posted behind-the-scenes content featuring the owners (Nick/Nicole)

  • Shared barista tips and coffee hacks to build authority and engagement

  • Capitalised on high-performing visuals and reels for maximum impressions

  • Prioritised community-first content that resonated with their Scarborough and Filey audience

  • Timed posts to match peak engagement hours and local habits

Instagram Feed

Copywriting samples - Instagram captions

We’re with you beyond delivery☕🤝🏻

Your business comes first, so we provide full aftercare and machine servicing to ensure your coffee consistently meets our high standards!

Fancy becoming a stockist of waves coffee?

If you think we'd be a good fit, we'd love to hear from you!😊

Looking to add award-winning tea to your menu? Look no further!

Our tea is crafted to deliver a little piece of Yorkshire heaven in every cup👏

Now, tell us—what’s your go-to brew: water first or milk? 👀

Love espresso but want to avoid the caffeine? Our Decaf Espresso Blend is your perfect match! ☕️✨

Enjoy the rich, full flavour of our popular Espresso Blend, now decaffeinated using the Swiss Water Method - everything you love about espresso, just without the caffeine!

RESULTS Jan–Apr 2024 vs Previous Period

Facebook
✅ Reach: 69,194 (+288%)
✅ Impressions: 90,526 (+224%)
✅ Engagements: 2,818 (+15%)
✅ Followers: +20% growth

Instagram
✅ Reach: 16,419 (+127%)
✅ Impressions: 23,345 (+77%)
✅ Engagements: 436 (+8%)
✅ Followers: +3% growth

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© Lyza Pelagio, 2025

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